Step-by-step guide to setting up review notifications — through Google's native tools and through Ampli5 Pulse — so every new review triggers an immediate alert.
Why This Matters in 2026
Local search drives more customer decisions than any other channel for local businesses. Getting the right tools in place is the difference between growing and guessing.
Google's Native Review Notifications
Go to your GBP via Google Search
Log into your business account
Navigate to Settings > Notifications
Find notification preferences
Enable 'New reviews' notification
Select email or in-app
The limitation
Delays of 12–48 hours; no AI-drafted responses; no multi-location support
Setting Up Real-Time Notifications in Ampli5 Pulse
Download Ampli5 Pulse on iOS or Android
Search 'Ampli5 Pulse' in App Store or Google Play
Connect your GBP
Secure OAuth — no password sharing required
Accept notification permission
Enable push alerts when app prompts
Configure in Settings > Alerts
Set: all reviews, only low-star, rank drops, competitor alerts, quiet hours
Test by leaving a review from a personal account
Confirm notification arrives within 5 minutes
Notifications for Multiple Locations
Ampli5 Pulse routes alerts intelligently across unlimited locations: all alerts to central manager; individual location alerts to that location's manager; consolidated daily digest for overview; negative reviews escalated to senior contact. For agencies, each client's alerts can be routed to the agency and optionally to the client simultaneously.
Try Ampli5 Pulse Free
Everything covered here is live in Ampli5 Pulse — rank tracking, AI reviews, post scheduling, multi-location management, automated reports.