Changing a Business Phone Number

How to change business phone number on Google Search

Start with the correct Google Account and a clear view of which business or location is involved. Platform interfaces can change, so use Google’s current Help instructions for sensitive account, policy or verification decisions.

1. 1

   Find your profile

   Sign in and search for your business name, or 'my business', in Google Search.

2. 2

   Open 'Edit profile'

   Select 'Edit profile' in the management panel above your listing.

3. 3

   Go to the contact details

   Choose the contact section, where the phone number and website sit.

4. 4

   Replace the number

   Delete the old number and type the new one with its area code. Adding the country code, such as +44 or +91, avoids confusion.

5. 5

   Save

   Select 'Save'. The new number may show as under review for a short time before it goes live.

How to change the phone number on Google Business in the Maps app

1. 1

   Open your Business Profile

   In the Google Maps app, tap your profile picture and open your Business Profile.

2. 2

   Tap 'Edit profile'

   Then open the contact section.

3. 3

   Update and save

   Change the phone number and tap 'Save'.

Menu names in the app change more often than on the web. If you can't find the option, search for your business in the Google app or a mobile browser instead; the same 'Edit profile' button appears there. Our hub on how to change your business information on Google covers every route.

Phone number rules worth knowing

Google's guidelines expect the number on your profile to reach your business directly. A few practical rules follow from that:

How to change phone numbers in Google Business for many locations

When a group moves to a new phone system, numbers often change at every branch at once. In Business Profile Manager you can edit each location, or update 10 or more locations together with a spreadsheet. Make sure each branch shows its own number rather than the head office line, unless calls genuinely go to one central team.

Why your new phone number isn't showing

• It's still under review. Give it a day or two. Submitting the same edit again doesn't speed it up.
• Google changed it back. Google sometimes updates details from your website, directories or customer suggestions. Review any updates from Google in your profile and correct the source of the old number.
• The edit was rejected. A number that appears to belong to another business, or a premium-rate number, may not be accepted.
• You edited a different profile. If you manage several profiles, check you changed the right location.
• The profile needs verification or is restricted. Edits on an unverified or suspended profile aren't published. See our guide to a suspended Google Business Profile.

Update the number everywhere else

Customers and search engines see your number in many places. Once Google shows the new one, update the rest so nobody rings a dead line:

• Your website header, footer and contact page, plus any structured data on the site
• Google Ads call assets, which are set separately inside Google Ads
• Bing Places, Apple Business Connect and directories such as Yell in the UK or Justdial and IndiaMART in India
• Social profiles, booking platforms and delivery apps
• Email signatures, invoices, vehicles, signage and printed materials

Consistent details help customers reach you and help search engines trust that your information is current. For a full check of your profile, see our Google Business Profile optimisation guide.