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Google Business Profile Posts — How to Write and Publish Updates That Drive Customers.

GBP posts appear directly in Google Search and Maps results — giving your business a free, high-visibility channel to communicate with customers before they even click through to your website. Most businesses either don't post at all or post inconsistently. Here's exactly how to create posts that rank, convert, and signal active management to Google's algorithm.

Appears in Maps + Search
Up to 1,500 characters
CTA button included
Ranking signal
Visibility
Maps+Search
Shown to searchers
Activity Signal
Strong
Active management signal
🔍 Create Google Business Profile post
LIVE
Post Preview
📢
Post Type: What's NewGeneral update
📸
Image: 1200×900px attachedOptimised
✍️
Caption: 847 chars (max 1500)Good length
🔗
CTA Button: 'Learn More'Added
Expires: 7 days after publishStandard
✅ Post ready to publish — will appear in Maps and Search
3
Post types — What's New, Offer, and Event — each with different fields and use cases
1,500
Character limit for post captions — use at least 150–300 for meaningful keyword coverage
7 days
How long a What's New post stays active before expiring (Offer and Event posts run to their end date)
Weekly
Ideal posting frequency — 2–3 posts per week keeps your profile signalling active management
Post Types Explained

Three post types — when to use each.

📢

What's New

General business updates — new services, staff announcements, community involvement, tips, product highlights. Expires after 7 days. Use for regular activity signals. Aim for 2–3 per week.

Best for: Weekly updates, new services, customer stories, tips and advice, business news
🏷

Offer

Promotions, discounts, and limited-time deals with start/end dates. Google shows these with a special 'Offers' badge in search results. Runs until end date.

Best for: Seasonal discounts, new customer offers, limited-time promotions, package deals
🎉

Event

Upcoming events with a title, date, time, and description. Google surfaces event posts to people searching nearby during the event window. Runs until event end date.

Best for: Workshops, open days, product launches, community events, seasonal specials
Writing Posts That Perform

Posts that get seen — and posts that get ignored.

🔑

Include Your Keywords

Your GBP post caption is indexed by Google. Include the keywords your customers search for — "emergency plumber Ahmedabad", "teeth whitening Bengaluru" — naturally in your post text. This is free, legitimate keyword optimisation that most businesses completely ignore.

🎯

One Clear Call to Action

Every post should have one clear next step for the reader. Use the CTA button options: 'Call now', 'Book', 'Order online', 'Learn more', 'Sign up', or 'Get offer'. Don't leave readers wondering what to do — tell them directly.

📸

Always Include an Image

Posts without images receive significantly less visibility than posts with images. Always include a 1200×900px image relevant to your post content. Natural light, single subject, clean background. See our Post Image Size guide for full specifications.

✂️

Front-Load Your Key Message

Google often truncates post previews to the first 100–150 characters. Put your most important information first — the service, the offer, the event name — before any supporting detail. Readers decide whether to click based on the first two lines.

🔄

Post Consistently, Not Just When Busy

The algorithm value of GBP posting comes from consistent frequency — not just occasional bursts. A business that posts 2–3 times per week signals active management. A business that posts 10 posts in January then nothing until April gets minimal benefit from the January activity.

🚫

What Not to Post

Don't include phone numbers or URLs in post text (Google may strip them). Don't post misleading promotional claims. Don't use all-caps. Don't post the same content repeatedly. Don't use calls to action that promise things you can't deliver (e.g., 'Guaranteed lowest prices').

Step by Step

How to create a Google Business Profile post — step by step

1
Log Into Your GBP
Go to business.google.com and select your business profile, or use the Google Maps app on iOS or Android.
2
Click 'Add Update' or 'Create Post'
Find the Posts section on your dashboard. Click 'Add update', 'Create post', or the + icon depending on your interface.
3
Select Post Type
Choose What's New (general update), Offer (promotion), or Event. Your choice determines which fields appear next.
4
Add Your Image
Upload a 1200×900px image. This is required for maximum reach — posts without images get significantly less visibility.
5
Write Your Caption
Write 150–500 characters of relevant, keyword-rich text. Front-load your key message. Include relevant local keywords naturally.
6
Add a CTA Button (Optional but Recommended)
Select a call-to-action button type and add the relevant URL (your booking page, menu, service page, etc.). This makes your post directly actionable.
7
Review and Publish
Preview your post. Confirm image, text, and CTA look correct. Click Publish. Your post typically appears in Google Maps and Search within a few hours.
FAQ

Google Business Profile posts — every question answered.

How long do GBP posts last?
+
What's New posts expire after 7 days, though they remain in your post history. Offer posts run from their start date to their specified end date. Event posts run from creation to the event end date. To stay active in Google's results, publish new What's New posts at least 2–3 times per week.
Do GBP posts help my ranking?
+
Yes — indirectly but meaningfully. Consistent posting signals active profile management, which is a local ranking signal. More directly, keyword-rich post content contributes to your profile's relevance for those keywords. Businesses that post consistently see an average improvement in both profile views and ranking compared to those that don't.
Where do GBP posts appear in Google?
+
Posts can appear in: the Posts section of your Google Maps listing (always), the Knowledge Panel in Google Search when someone searches your business name (sometimes), and occasionally in local search results for relevant queries. Mobile Google Maps users see your posts most prominently.
How many characters can a GBP post be?
+
The caption field allows up to 1,500 characters. However, Google typically shows only the first 100–150 characters in preview mode before requiring a 'Read more' click. Front-load your key information. A post of 200–400 characters with clear, specific content typically performs better than a 1,400-character wall of text.
Can I schedule GBP posts in advance?
+
Google's own interface doesn't natively support post scheduling. AmpliPulse's post scheduler lets you plan and schedule posts days or weeks in advance — a critical feature for maintaining consistent posting without requiring daily manual effort.
Can I use the same post content across multiple locations?
+
You can post identical content to multiple locations, but location-specific posts (mentioning the city, neighbourhood, or specific location details) perform better because they're more relevant to local searches. AmpliPulse's bulk publishing feature lets you publish the same post to all locations simultaneously, with the option to customise per location.
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