How much time do I need to invest each month?
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Under 2 hours per month for a single location. That consists of: the monthly strategy call (30 minutes), reviewing and approving the next month's content calendar (15 minutes), taking the monthly photo brief (10–15 minutes), and reviewing your monthly performance report (15–20 minutes). Everything else — posts, review responses, monitoring, reporting — is handled completely by AmpliPulse.
What if I want to post something specific on my GBP?
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Absolutely — you can request specific posts at any time via email, WhatsApp, or through your AmpliPulse dashboard. Promotional announcements, new product launches, event invitations, press mentions — just send us the details and we'll have a draft ready within 4 hours and published within 24. Your content calendar is a plan, not a rigid schedule.
Can I cancel the management service?
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Yes. Monthly plans can be cancelled with 30 days notice — no long-term contract, no cancellation fee. We'll provide a full handover package: your content calendar, photo library, password and access details, performance history, and a written ongoing action plan — so you can continue independently or bring on another team without losing any work done.
Do you manage profiles for multiple locations?
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Yes, multi-location management is our most popular service. We have standard packages for 2–5, 5–15, and 15–50 locations, each with a dedicated account manager, cross-location performance benchmarking, consolidated monthly reporting, and bulk update capabilities. For enterprise clients with 50+ locations, we offer custom managed programmes.
What happens in the first month?
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Month 1 is intensive. We start with a full profile optimisation sprint — auditing your current profile, fixing every issue, bringing your score from wherever it is to 90%+. Simultaneously, we set up rank tracking, build your first month's content calendar, connect your AmpliPulse dashboard, and begin responding to reviews. By day 10, your profile is fully active, optimised, and under management.
Is my account manager the same person every month?
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Yes. We assign a dedicated account manager to each client — the same person who onboards you, knows your business, attends your monthly calls, and manages your profile week to week. If your account manager is ever unavailable, a senior team member covers with full context — we never rotate accounts or use new people who need to re-learn your business.
How do you write posts that sound like my brand?
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During onboarding, we conduct a brand voice session — collecting examples of your existing content, understanding your tone (formal vs casual), learning your target audience, and identifying any language or topics to avoid. We then write all content against a brand voice brief. If any post doesn't feel right, you tell us and we revise immediately — our goal is for every post to feel like it came from you, not from an agency.
Can I see what posts are being published before they go live?
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Yes, and this is standard for most clients. We plan a full month of posts in advance, share the calendar with you, and you approve the batch. Changes, deletions, or additions can be made to the plan at any point before publication. For clients who prefer less involvement, we offer auto-publish after a 24-hour review window — if you haven't flagged anything, the post goes live.
What if my GBP gets suspended while under management?
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GBP suspension under our management is extremely rare because we follow Google's policies strictly and monitor for early warning signals. If it does happen, our reinstatement service is included at no extra charge for managed clients — we handle the entire appeal process, prepare all documentation, and manage the resolution with Google Support, with the same urgency as a critical business incident.
Do you provide a separate login for my team members?
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Yes. Through AmpliPulse's role-based access system, you can add team members at different access levels: full access (directors, owners), location-specific access (location managers), or read-only access (accounting, marketing colleagues who need to see data but not edit). Each user gets their own login for Web, iOS, and Android.
How is AmpliPulse's management different from a regular SEO agency?
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Most agencies manage GBPs manually: logging into each account separately, copying data into spreadsheets, checking rankings monthly, and writing posts from memory. AmpliPulse's team uses our own platform — real-time rank data, automated monitoring, AI-assisted review responses, competitor tracking, and weekly action plans based on live data. The result is faster reactions, fewer missed opportunities, and measurably better ranking outcomes.
Is there a minimum contract length?
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No minimum contract. Month-to-month with 30 days notice to cancel. We're confident enough in our results that we don't need to lock you in. However, we do ask for 3 months of data to show a fair representation of ranking improvement — the first month involves optimisation, months 2 and 3 show the compounding effect of consistent management. Most clients see the biggest ranking gains in months 2–4.